Shipping and Delivery

Information about our digital service delivery

Digital Service Delivery

Tradeverse is a cloud-based software-as-a-service (SaaS) platform. All our services are delivered digitally through the internet. There are no physical products shipped to your address.

Immediate Access

Upon successful subscription or account creation, you will receive:

  • Instant access to your account dashboard
  • Email confirmation with login credentials
  • Immediate access to all features included in your subscription plan
  • Access to our trading journal and analytics tools
  • Ability to upload trades and start journaling immediately

Account Activation

Free Account

If you create a free account or register through our partner broker program, your account will be activated immediately upon successful registration.

Paid Subscriptions

For paid subscriptions (Tradeverse Lite, Pro, or Enterprise), account activation occurs immediately upon successful payment confirmation. You will receive an email notification once your subscription is active.

Delivery Timeframe

Since Tradeverse is a digital service, there is no shipping time involved. Access to your account and all features is granted instantly upon:

  • Successful account registration
  • Payment confirmation (for paid plans)
  • Verification of broker partnership (for free accounts through partner brokers)

System Requirements

To access Tradeverse, you need:

  • A modern web browser (Chrome, Firefox, Safari, or Edge)
  • Internet connection
  • Device (computer, tablet, or smartphone)
  • For mobile access, iOS 12+ or Android 8+

Updates and Upgrades

Platform updates, new features, and improvements are delivered automatically through our web application. No manual downloads or installations are required. You will always have access to the latest version of the platform when you log in.

Support and Assistance

If you experience any issues accessing your account or need assistance with setup, our support team is available via email. We aim to respond to all inquiries within 24-48 hours during business days.

Contact Information

For questions about account access or delivery, please contact us:

Tradeverse Support

Email: support@tradeversejournal.com

Visit our Contact Us page for more information.